FAQ
Do you have a catalog?
No we do not. We do add new merchandise to our site frequently.
Do you have a retail store?
Yes we have a retail store. Our showroom hours are:
Wednesday-Friday: 11:30-5pm
Saturday: 10:30-4pm
Sunday: 12-3pm
We also offer after hour appointments. If your in the area please call to set up an appointment.
Suite 105B
4131 NW 13th St.
Gainesville, FL.
352-318-7596
Is the store secured for credit card transactions?
Yes. When you begin the check out process, you will see the little “lock” in lower right-hand corner on your web browser.
Can I track my package?
Yes. You will be sent a tracking number when we print your shipping label.
When Will Your Order Ship?
You will receive an email notification with a package tracking number when your order has been shipped. Please check your Spam or Junk email folder for this notification.
Can I have my purchase(s) sent to an address other than my billing address?
Yes. Simply complete your preferred shipping details during checkout.
Which Crystal Will I Received?
If you choose a product with a number that is the product you will receive . If multiple pieces are shown, we will do our best to select individual pieces that best represent the stone you have chosen.